Accessibility Statement

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user‑friendly for everyone.

We design, build, and review our site with accessibility in mind. Measures we take include:

• Structure & semantics: Proper use of headings, landmarks, and lists so screen‑reader users can understand and navigate pages quickly.
• Keyboard access: All interactive elements (menus, buttons, dialogs, accordions, sliders) are intended to be usable with a keyboard alone.
• Visible focus & skip links: Clear focus indicators and, where supported, “skip to content” links to reduce repeated navigation.
• Color & contrast: We design toward WCAG contrast requirements and avoid relying on color alone to communicate information.
• Text alternatives: Informational images include descriptive alt text; decorative images are ignored by assistive tech.
• Media alternatives: Where feasible, videos include captions or transcripts.
• Forms: We work to provide clear labels, instructions, and understandable error messages throughout our forms.
• Responsive & zoom: We design pages to remain usable across screen sizes and when content is enlarged.
• Consistent navigation: Predictable menus, link styles, and page layouts.
• Ongoing reviews: Periodic audits with automated and manual checks (e.g., keyboard testing, screen‑reader spot checks).

This statement covers:

• Website: https://www.realtasnap.com/
• Scheduling: Aryeo (embedded or linked from our site)
• Embeds & third‑party media: YouTube, Instagram, Mirror gallery feed, Google Maps, and Matterport 3D tours
• Mobile apps: RealtaSnap on the Apple App Store and Google Play

Our goal is to conform to WCAG 2.2 Level AA. We regularly review our website using automated and manual accessibility checks and continue to improve issues as we identify them. Some areas may not yet fully meet every WCAG 2.2 AA success criterion, particularly third-party embeds, older media without captions or transcripts, and certain downloadable documents. Accessibility is an ongoing part of our website maintenance and development process.

• Matterport tours: Some controls or labels are provided by Matterport and may have screen‑reader or keyboard limitations. When needed, we can supply a conventional photo gallery and/or written description of the space.
• YouTube/Instagram/Mirror embeds: Third‑party widgets may have varying keyboard or contrast support. We can provide available captions, transcripts, static images, written descriptions, or other accessible alternatives on request.
• Maps: Google Maps iframes can be difficult for keyboard users. We provide address and directions text near the map or by request.
• Scheduling (Aryeo): If a disability-related accessibility barrier prevents you from using our online booking system, contact us and we can assist with scheduling by phone or email as an accessibility accommodation.

If you need help accessing content or completing a task on our site, we will provide accessibility assistance or alternative formats at no additional charge, such as:

• A phone booking instead of online scheduling
• Transcripts or captions for video content
• Accessible versions of documents (HTML or tagged PDF)
• Image descriptions or large‑print versions of key visuals (e.g., floor plans)

Your feedback helps us improve. If you encounter an accessibility barrier on any RealtaSnap page or tool, please let us know: what page/feature you were using; the assistive technology or browser you use (if applicable); and a brief description of the problem. Reach us at hello@realtasnap.com or 516‑874‑7627. We review all reports and work to resolve issues.

RealtaSnap is designed for compatibility with current versions of major browsers, including Chrome, Safari, Edge, and Firefox, as well as common desktop and mobile operating systems and assistive technologies. Our website primarily relies on HTML, CSS, JavaScript, and WAI-ARIA where appropriate.

We evaluate accessibility by internal self‑assessment and manual testing (keyboard, screen‑reader spot checks), automated checks (e.g., Lighthouse, axe, WAVE), and vendor accessibility documentation and guidance for third-party components.

Accessibility is a journey. As we add features and content, we review them against WCAG 2.2 AA and update this statement when meaningful changes occur. If you have suggestions for how we can do better, please contact us—we value your input.